Do I have to make a reservation?
Reservations for the City Canal Cruise (daytime) are only neccesary when:
- there is a wheelchair in the party
- your party is over 20 persons
For the Evening Cruise and the Hard Rock Burger Cruise it is not neccesary to make a reservation, but because they have set departure times & limited capacity, it is recommended to make a reservation to avoid disappointment. If you book tickets online, your spot is guarenteed and often online tickets are cheaper as well!
I have not received my E-tickets – what should I do?
Please send an e-mail to firstname.lastname@example.org with the name on your ticket, the date and (if applicable) the time you have booked tickets for.
Will there be a guide on board?
All our boats are equipped with a modern computerised Personal Audio System that can give commentary in 21 different languages, as well as a special childrens story “Wanted: Freshwater Pirates”.
We also offer a free Guide App for you mobile phone that offers the same features plus additional themed stories like the Rembrandt Cruise, produced excusively for us by the Rijksmuseum.
What is the difference between the 75-minute and 90-minute cruise?
During the day, we only have a 75-minute cruise. This “City Canal Cruise” takes you past all the city’s highlights, with an audio guide through our personal audio system.
In the evening, we only have a 90-minute cruise. These “Evening Cruises” have a waiter on board, so you can also order drinks on board (one drink included). These have a slighty longer route, that also includes part of the Red Light district.
Does Blue Boat Company accept credit cards?
Of course! We accept Visa, MasterCard & American Express. We do have a € 25 minimum on credit card payments.
Can I bring my own food?
Unfortunately it is not allowed to bring your own food and/or drinks on board the city canal cruise or the evening cruise.
Can I bring a pram/stroller on board?
Strollers have to be folded up as much as possible and left at the dock.
Can I bring my dog?
Unfortunately, pets are not allowed on regular cruises (except guide dogs). If you book a private boat, we do allow pets under certain conditions.
Do you have a special children’s price?
Children under 5 are free, provided they sit on their parent’s lap. For children aged 5-12, we have a special children’s rate.